Privacy policy
1. Introduction
Welcome to AngryCat Customs, part of the AngryCatDesign LTD brand.
AngryCat Clothing operates this online store and website, including all related information, content, features, tools, products and services made available through the website (collectively, the "Services").
Our store is powered by Shopify, which provides the ecommerce platform that enables us to provide our Services to you.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, place an order, communicate with us or otherwise interact with AngryCat Customs.
For the purposes of applicable UK data protection law, the sole trader operating AngryCat Customs is the data controller responsible for your personal information.
Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood how we process your personal information as described in this Privacy Policy.
2. Personal Information We Collect
When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with AngryCat Customs, we may collect the following information.
Contact information
This may include:
Your name
Billing address
Delivery address
Email address
Telephone number, where provided
Order and transaction information
This may include:
Products you purchase
Products you view or add to your shopping basket
Order numbers
Order history
Returns and refunds
Exchanges
Delivery information
Payment status
Information relating to your orders
Payment information
Payments made through our website are processed by Shopify Payments and/or other payment providers available through our checkout.
We generally do not have access to or store your complete payment card details.
Payment providers process payment information in accordance with their own privacy policies and security procedures.
Account information
If you create an account with us, we may collect information such as:
Email address
Account details
Preferences
Saved information
Login-related information
Communications
If you contact us, we may retain information contained in your communications with us, including emails, enquiries, complaints, reviews and customer-service correspondence.
Custom product information
If you purchase a custom or personalised product, we may collect and process information that you provide to us to create the product.
This may include:
Names
Text
Images
Artwork
Logos
Design instructions
Other information you provide for customisation
You are responsible for ensuring that you have the necessary rights and permissions to provide any content you submit for customisation.
Device and technical information
When you access our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Network information
Approximate location derived from your IP address
Referring website
Pages visited
Date and time of visits
Website interactions
Cookies
We use cookies and similar technologies to operate and improve our website.
Further information can be found in our Cookie Policy.
3. How We Collect Personal Information
We may collect personal information from several sources.
Directly from you
For example, when you:
Place an order
Create an account
Contact us
Subscribe to marketing communications
Submit a review
Request a return or refund
Purchase a custom product
Provide information through our website
Automatically
Some information is collected automatically when you browse or use our website through cookies, pixels and similar technologies.
From service providers
We may receive information from companies that provide services to us, such as payment processing, delivery, analytics, customer support, marketing and ecommerce technology.
From third parties
We may receive information from third-party services where you have interacted with those services or have provided appropriate permission.
4. How We Use Your Personal Information
We use your personal information only where necessary for legitimate business purposes, to fulfil our obligations to you, or where otherwise permitted by law.
We may use your information for the following purposes.
Processing and fulfilling orders
We use your information to:
Process your order
Take payment
Confirm your order
Prepare your products
Arrange delivery
Provide delivery updates
Process returns and refunds
Provide customer support
Providing customer service
We use information you provide to respond to enquiries, complaints, questions and other communications.
Custom and personalised products
Where you purchase a custom or personalised product, we use the information, images, artwork, text or other material you provide to fulfil your order.
Operating and improving our website
We may use information to understand how customers use our website and to improve:
Website functionality
Products
Services
Customer experience
Website content
Shopping experience
Security and fraud prevention
We may use personal information to:
Detect and prevent fraudulent transactions
Protect our website
Protect our customers
Investigate suspicious activity
Prevent misuse of our Services
Maintain website security
Marketing
Where permitted by law, we may use your personal information to send marketing communications about AngryCat Customs, including information about products, offers and promotions.
You can unsubscribe from marketing communications at any time.
We will continue to send essential communications relating to orders and transactions where necessary.
Legal and regulatory purposes
We may process your personal information where necessary to:
Comply with legal obligations
Respond to lawful requests from authorities
Establish, exercise or defend legal claims
Protect our legal rights
Prevent fraud
Investigate unlawful activity
Enforce our Terms and Conditions or other policies
5. Legal Bases for Processing
Under UK data protection law, we rely on one or more of the following legal bases when processing personal information.
Contract
We may need to process your information to enter into or perform a contract with you.
For example, we need your name and delivery address to fulfil an order.
Legal obligation
We may process personal information where necessary to comply with legal or regulatory requirements.
Legitimate interests
We may process information where it is necessary for our legitimate interests, provided those interests do not override your rights and freedoms.
This may include:
Operating our business
Website security
Fraud prevention
Customer service
Improving our website
Understanding customer behaviour
Managing our relationship with customers
Consent
Where required, we will ask for your consent before processing personal information for particular purposes.
For example, certain marketing communications or non-essential cookies may require your consent.
Where processing is based on consent, you may withdraw that consent at any time.
6. How We Share Personal Information
We do not sell your personal information as part of the ordinary operation of AngryCat Customs.
We may share personal information with trusted third parties where necessary to operate our business and provide our Services.
These may include:
Shopify
Our online store is powered by Shopify.
Shopify processes personal information in connection with providing its ecommerce platform and related services.
Payment providers
Payment information may be processed by Shopify Payments and other payment providers available through our checkout.
Delivery and fulfilment providers
We may provide your name, delivery address and other necessary information to postal, courier and fulfilment providers so that your order can be delivered.
Technology and service providers
We may use third-party providers for services including:
Website technology
Hosting
Analytics
Customer support
Email services
Marketing
Fraud prevention
Cloud storage
IT services
Professional advisers
Where necessary, we may share information with professional advisers such as accountants, legal advisers, insurers or other professional service providers.
Legal requirements
We may disclose personal information where required or permitted by law, including in response to lawful requests, court orders or requests from competent authorities.
7. Shopify
Our online store is hosted and powered by Shopify.
Shopify collects and processes information relating to your use of our store as part of providing its ecommerce platform and related services.
Information submitted through our store may therefore be processed by Shopify and its service providers.
Shopify may process information in countries outside the United Kingdom, subject to applicable data protection requirements and safeguards.
You can read more about Shopify's handling of personal information here:
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Cookies may be used for purposes including:
Essential website functionality
Shopping basket functionality
Website security
Remembering preferences
Analytics
Understanding website usage
Marketing and advertising, where applicable
Some cookies are necessary for the website to function and cannot be disabled through our cookie settings.
Where required by law, we will request your consent before using non-essential cookies.
For more information, please see our Cookie Policy.
9. Marketing Communications
Where permitted by law, we may send you marketing communications about AngryCat Clothing.
You can unsubscribe from marketing communications at any time by using the unsubscribe link provided in the relevant communication or by contacting us.
Our contact email is:
support@angrycatcustoms.uk
If you unsubscribe from marketing communications, we may still send you essential non-marketing communications relating to your orders, transactions or other Services you have requested.
10. Third-Party Websites and Links
Our website may contain links to third-party websites, services or platforms, including social media platforms.
If you follow a link to a third-party website, that website will have its own privacy policy and terms.
We are not responsible for the privacy, security or content of third-party websites.
We recommend that you review the relevant privacy policies before providing personal information to third parties.
11. Children's Information
Our Services are intended for general consumers and are not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe that a child has provided personal information to us without appropriate consent, please contact us using the details below.
If we become aware that we have collected personal information from a child in circumstances where we should not have done so, we will take reasonable steps to delete that information.
12. Security of Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should avoid sending sensitive or confidential information through unsecured communication channels.
Where you create an account, you are responsible for keeping your login credentials confidential.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information may depend on:
The nature of the information
Why we collected it
Whether you have an active customer relationship with us
Legal and accounting requirements
Tax requirements
Our need to resolve disputes
Our need to establish or defend legal claims
Our legitimate business requirements
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
14. Your Data Protection Rights
Under UK data protection law, you may have rights in relation to your personal information.
Depending on the circumstances, these may include:
Right of access
You may request a copy of the personal information we hold about you.
Right to rectification
You may ask us to correct inaccurate or incomplete personal information.
Right to erasure
In certain circumstances, you may ask us to delete your personal information.
Right to restrict processing
In certain circumstances, you may ask us to restrict how we process your personal information.
Right to object
You may have the right to object to certain types of processing, including processing based on legitimate interests and certain direct marketing activities.
Right to data portability
In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.
Right to withdraw consent
Where we rely on your consent to process personal information, you may withdraw your consent at any time.
Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.
15. Exercising Your Rights
If you would like to exercise any of your data protection rights, please contact us at:
support@angrycatcustoms.uk
We may need to verify your identity before responding to certain requests.
This is intended to protect your personal information and prevent unauthorised disclosure.
We will respond to valid requests within the timeframe required by applicable data protection law.
There may be circumstances where we are legally permitted or required to refuse or limit a request.
16. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address your concerns.
Email: support@angrycatcustoms.uk
You also have the right to complain to the UK's data protection regulator.
The relevant regulator is the Information Commissioner's Office (ICO).
Information Commissioner's Office (ICO)
We encourage you to contact us first, but you have the right to contact the ICO directly.
17. International Transfers
Some of the companies we use to operate our Services may process personal information outside the United Kingdom.
For example, Shopify and certain technology, payment, analytics, marketing and other service providers may process information internationally.
Where personal information is transferred outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable UK data protection law.
These safeguards may include an adequacy decision, appropriate contractual safeguards or other legally recognised transfer mechanisms.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
Changes to our business
Changes to our website
Changes to our Services
Changes to how we process personal information
Changes to legal or regulatory requirements
When we update this Privacy Policy, we will change the "Last updated" date at the top of this page.
Where required by law, we will provide additional notice of significant changes.
19. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.
AngryCat Customs
Part of the AngryCatDesign LTD brand
Email: hello@angrycatcustoms.uk
Address: Suite RA01, 195-197 Wood Street, London, E17 3NU
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For the purposes of applicable UK data protection law, the sole trader operating AngryCat Customs is the data controller of your personal information.
AngryCat Customs - Part of the AngryCatDesign LTD brand
Last updated: 14 August 2026
