Data Protection & GDPR Rights Policy

Data Protection & GDPR Rights Policy

AngryCat Customs, part of the Angrycatdesign LTD. brand, respects your privacy and is committed to handling personal information responsibly.

This policy explains how you can exercise your data protection rights when interacting with our website and services.

For full information about how we collect, use, store and share personal information, please see our Privacy Policy.

1. Who Is Responsible for Your Personal Information?

AngryCat Customs is operated by:

Legal Name: Angrycatdesign LTD
Trading Name: AngryCat Customs
Business Structure: Limited Company
Business Address: Suite RA01, 195-197 Wood Street, London, E17 3NU
Email: support@angrycatcustoms.uk

For data protection purposes, we may act as the data controller for personal information collected through our website and business activities.

2. Your Data Protection Rights

Depending on your circumstances and applicable law, you may have rights including:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights relating to automated decision-making and profiling where applicable.

Not every right applies in every situation.

3. Right of Access

You may ask us to confirm whether we process your personal information and, where applicable, request a copy of the personal information we hold about you.

This is commonly known as a Subject Access Request (SAR).

To make a request, contact:

support@angrycatcustoms.uk

Please provide enough information for us to identify you and locate the relevant information.

4. Right to Rectification

If you believe that information we hold about you is inaccurate or incomplete, you may ask us to correct it.

We may ask you to provide evidence supporting the requested correction where appropriate.

5. Right to Erasure

In certain circumstances, you may ask us to delete your personal information.

This is sometimes known as the right to be forgotten.

However, the right to erasure is not absolute.

We may need to retain certain information where we have a legal obligation or another lawful reason to do so.

For example, we may need to retain certain transaction or accounting information for legal or tax purposes.

6. Right to Restrict Processing

In certain circumstances, you may ask us to restrict how we process your personal information.

This may apply where:

  • You dispute the accuracy of information.

  • You believe processing is unlawful.

  • We no longer need the information but you need it for a legal claim.

  • You have objected to processing and we are considering your objection.

7. Right to Object

Depending on the circumstances, you may have the right to object to certain processing of your personal information.

You have an absolute right to object to direct marketing.

You can opt out of marketing by using the unsubscribe option in our communications or contacting us directly.

8. Data Portability

In certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used and machine-readable format.

This right generally applies where processing is based on consent or a contract and is carried out by automated means.

9. Automated Decision-Making

We may use third-party services that involve automated processing.

Where applicable law gives you rights concerning solely automated decisions that have legal or similarly significant effects on you, we will provide the information and safeguards required by law.

10. How to Make a Data Request

To make a data protection request, contact:

Privacy Email: support@angrycatcustoms.uk

Please include:

  • Your name.

  • The email address associated with your account or order.

  • The nature of your request.

  • Any relevant information that will help us locate your records.

11. Identity Verification

We may need to verify your identity before providing personal information or making certain changes.

This is to help prevent personal information from being disclosed to someone who is not authorised to receive it.

We will only request information reasonably necessary to verify your identity.

12. Response Times

We aim to respond to valid data protection requests within the timeframe required by applicable law.

In certain circumstances, a request may take longer, particularly if it is complex or involves multiple requests.

Where permitted, we will explain any extension.

13. Fees

Data protection requests are generally handled without charge.

However, where permitted by law, we may charge a reasonable fee or refuse to act where a request is manifestly unfounded or excessive.

14. Marketing Opt-Out

You can opt out of marketing communications at any time.

For email marketing, use the unsubscribe link included in the email.

For SMS marketing, follow the opt-out instructions included in the message.

You can also contact:

support@angrycatcustoms.uk

Opting out of marketing does not prevent us from sending essential communications relating to an order or transaction.

15. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Depending on the type of cookie and applicable law, we may request your consent before placing or using certain cookies.

For more information, please see our Cookie Policy.

16. Shopify and Third-Party Services

Our website is operated using Shopify and may use other third-party services to provide:

  • Website hosting.

  • Payment processing.

  • Delivery.

  • Marketing.

  • Analytics.

  • Customer support.

  • Fraud prevention.

  • Other business functions.

These providers may process personal information on our behalf or independently, depending on the service.

Further information is provided in our Privacy Policy.

17. International Data Transfers

Some service providers we use may process information outside the United Kingdom.

Where applicable, we will take appropriate steps to ensure that international transfers are carried out in accordance with applicable data protection law.

18. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access.

  • Loss.

  • Misuse.

  • Alteration.

  • Unauthorised disclosure.

  • Destruction.

However, no online system can be guaranteed to be completely secure.

19. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Different types of information may have different retention periods.

For example, certain transaction and accounting information may need to be retained to comply with legal and tax obligations.

20. Complaints

If you have a concern about how we handle your personal information, please contact us first:

support@angrycatcustoms.uk

We will review your concern and attempt to resolve it.

You may also have the right to complain to the UK's data protection regulator.

21. UK Data Protection Regulator

For UK data protection matters, the relevant regulator is the Information Commissioner's Office (ICO).

You can find information about your rights and how to make a complaint through the ICO's official website.

22. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, services or legal requirements.

The latest version will be published on this page with the applicable "Last updated" date.

23. Contact Us

For privacy and data protection enquiries:

AngryCat Clothing
Part of the Angrycatdesign LTD. brand.

Legal Name: Angrycatdesign LTD.
Business Structure: Limitied Company
Business Address: Suite RA01, 195-197 Wood Street, London, E17 3NU
Privacy Email: support@angrycatcustoms.uk
Customer Service Email: hello@angrycatcustoms.uk
Website: www.angrycatcustoms.uk

AngryCat Customs — Part of the Angrycatdesign LTD brand.